Why can't I see a Download all button for my audio files?

Edited

Some titles show Download all audio files on the Audio tab. Others do not. That does not mean your files are missing, and it does not mean there is a problem with your account.

Download all packages every track for that title into one ZIP. For some very large titles, the combined files are too large for that bulk download. When that happens, the button may not appear, or bulk download may not complete.

What you can do

1. Log in at https://voices.inaudio.com.

2. Open the project and go to the Audio tab.

3. Download files one at a time using the download arrow next to each track.

Those individual downloads still go to your computer. We do not email audio files to you.

If you need every file, download each track this way. Keep the tab open and check your browser's download list or Downloads folder after each file.

If an individual file will not download either, contact Support from the email on your Voices account. Include the audiobook title, the Project ID or ISBN, and whether Download all is missing or failed.

For step-by-step download instructions, see How do I download my audio files?

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